Your 2-10 Home Buyers Warranty

Our Commitment to Our Homeowners

2-10 home buyers warranty

Buying a new home is one of the largest investments you will ever make. We know it’s important to ensure your new home comes with protection. As a 2-10 Home Buyers Warranty (2-10 HBW) builder member, HAV, Inc. provides every home we build with 10 full years of structural home warranty protection from the nation’s leading home warranty company. With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.

View the full Warranty Guide. [PDF]

What’s covered under your 2-10 Warranty?

of structural defect coverage
for load-bearing components

of systems surety coverage
against defects in wiring, piping,
and ductwork in electrical,
plumbing and mechanical systems

of surety coverage
against defects in workmanship
and materials

Submit Your Request

Review the portal instructions at the link below and click on the button to submit your service request. For help with the portal, view the Warranty portal registration instructions. [PDF] If you have any questions, please don’t hesitate to contact us.

Submit a Service Request


“I can’t say enough about the quality of the build, all the details that were put into the home standard and how much we love our new home!”

~ Jacqueline K.

“We couldn’t be happier in our new home. The quality of materials and craftsmanship are top notch. We are so glad we chose HAV to build our home!”

~The Frazier Family

“You build a fantastic product for a good price and have been most generous in the building process. You always strived to make my buyers happy.”

~ Carol Tietjen

Read more testimonials from our customers.